Our Reviews

Had the vehicle there twice for the same thing forgot to order my part took over a week for the part to come in then was told my radiator was cracked. I had no leakage no signs of any crack in my radiator.

Service itself was fine. I don't understand why when I had a scheduled appointment it took 2 hours for an oil change and tire rotation. If I had showed up without an appointment and had been squeezed in I can understand. Unacceptable to schedule and have to wait 2 hours for that service to be completed.

After an oil change service, my car developed an oil leak due to a service mistake. I unknowingly drove the next day with low oil and required another lengthy service appt to fix the mistake. I was then offered no apology and no refund for the botched oil change service.

After our car was diagnosed, the service rep did not have answers to my questions regarding details of the diagnosis. After talking with the manager, this was cleared up. Manager gave me a quote for a “new” transmission at a rate of ~$2,000 more than a rebuild. After getting estimates from other local GM dealers, it was found that all are rebuilds, and that there are no “new” transmissions. This felt disingenuous. The initial quote was $3.5-4k more than local GM dealers ($10.5-11k total cost), but was dropped to 2k more than local GM dealers after I pointed this out to him. After still questioning why prices were $2k more than 3 other GM dealers and I provided the same price across the board, it was found that “the parts guy was able to give us some love” and the price was matched. Of note, the “matched” price was after a valvoline transmission fluid warranty discount of $2,000. This too did not make me feel confident that I will get a fair price at this dealership. Since my car was already there and diagnostic costs had been incurred, we agreed to move forward with the repair. Being that this is our only vehicle, the size of the repair, and the dealership boasting that they “offer rental cars while your vehicle is being serviced” as one of their dealership features, we asked if this would be an option. We were told that it wasn’t warranty work, and so they could not provide this. This was disappointing. On 4/14/25, I was told it would take 1-1.5 weeks for the part to arrive. I became aware that the part arrived on Friday 4/25/25 (because I called to follow up). At that time I was told that “our guy was finishing up a big project”, but would likely be getting to it Saturday, and if not, for sure would have it done by Monday. I called to follow up Monday afternoon because I hadn’t heard anything, and they said the last job went longer than planned, and that he had just gotten started on it, but that it would for sure be done by Tuesday, and that they would keep me updated. I followed up Tuesday afternoon because I hadn’t heard any updates, and they said that they should have it done, but if nothing else they would have it done by Wednesday. They then apologized stating that “he just keeps getting pulled off for other jobs”. Again, after all this, didn’t make us feel like priority, especially with the size and cost of this repair. Of note, I received a total of 1 call from the dealership in the >2 week period our vehicle was at the dealership. Every time we called, the comment was “I was just going to call you”. Again, did not feel valued or priority as a customer. Upon pickup we were told “I was hoping to get you guys a wash, but they’ve been so busy”. Once again, at a >$9,000 price tag service, we definitely did not feel valued as a customer. While we had the car in, we asked if they could take a look at a leak in the front left tire. They said they couldn’t find an issue. Upon my wife getting the car home, we found the tire is still with a slow leak. To add to the mounting frustration, I also found that the rubber on our factory key fob was damaged on multiple parts of the face of the fob, which we don’t believe was in this condition before we brought the vehicle in. Overall, our experience was very disappointing in just about every facet from start to finish. My father worked at a GM dealership faithfully for 42 years. Because of this, I have come to expect to receive service and quality that is held to the highest standards and aims to exceed expectations. Unfortunately, our experience here seemed below average and quite the opposite.

easy to schedule, prompt intake, work done well and when promised. Easy check-out

The Gen. Manager we dealt with was rude and disrespectful. Traded vehicle in after the service department had the vehicle for almost a month trying to determine an issue. The vehicle broke down only 2 days after picking up vehicle.

We had a great experience at Premier. Josh was a great sales representative who made sure we were happy with the vehicle and had all the information we needed while also not being pushy. It was a great balance.

I have always received excellent service here. Problems were explained to me, representatives are always courteous and helpful. I have had my vehicle serviced here and only here since purchase and I plan to continue.

Easy in and finished quickly.

My appointment that I made on the phone was for 11:00 AM. I dropped my truck off at 10:45. At noon I'm still waiting but, I got a text from Premiere that it was time for my 12:00 appointment. Finally, I got out of there about 1:30 for oil change and tire rotation. They told me I needed air filters replaced so I gave the go ahead. The technician never reset any of the onboard filter life, etc and they never even put a sticker on the windshield for when my next change was due. You get my business because I dislike Dan Cava, but if you weren't in the Premiere garage it just seemed like the local mechanic at his home garage did the work. A dealership should do better.

I can't thank the Premier Chevrolet team enough for getting me into the 2025 Chevy Colorado that I wanted. Josh Leggett was so helpful and made my buying experience wonderful.

Very friendly and easy to work with.

Best car buying experience I’ve had. I dealt with Josh liggett and he was awesome… very upfront about details before we even started. He was very knowledgeable through the whole process as well. The whole staff made us and the kids feel welcome there. There was no pressure either. Again best experience me and my wife have had buying a vehicle. Thank you josh liggett and the whole premier Chevy and gmc team of Morgantown WV.

I had a tire sensor on and you fixed it

I’ve been bringing my Camaro to Premier Chevrolet’s service department for over six years now, despite having purchased it elsewhere, and I can say without hesitation that they have been nothing short of exceptional. From day one, they have treated me with honesty, respect, and a level of customer service that is almost unheard of in the automotive world. As a young woman, I’m well aware of the horror stories about car dealerships taking advantage of customers: upselling unnecessary repairs, inflating prices, or talking down to you in the service lane. In more than six years and countless visits, Premier has never once done any of that. In fact, they’ve had plenty of opportunities to take advantage of me, and instead have repeatedly gone above and beyond to take care of me and my car. They’ve always been incredibly accommodating, often getting me in on very short notice (sometimes no notice at all) and have always worked around my schedule. During my warranty years, they handled all my covered repairs, as well as routine maintenance (oil changes, tire rotations, filters, etc.), with the same care, attentiveness, and respect they do now that my warranty has expired. Two semi-recent experiences in particular stand out, even beyond the already excellent service I’ve come to expect: First, the last time I came in for routine maintenance, there was a miscommunication between myself and the service manager about which air filter I wanted replaced. Once we realized the mistake, they took complete responsibility; instead of charging me for the filter they had already installed, they waived the cost entirely. Most dealerships would have shrugged and said “too bad” or found a way to charge me anyway, but not Premier. They did right by their mistake, even when I was just as much at fault, and solidified why I should continue to trust them with my service needs in the future! Second, just recently my engine began misfiring without warning the day before I was set to leave on a long trip. I called them with less than 12 hours’ notice, and they somehow worked me in first thing in the morning. They quickly diagnosed the problem, sourced the parts from elsewhere when they didn’t have them in stock, and had me back on the road before noon. This was my first non-warranty repair, and as a college student I was bracing for the worst when it came to cost. Instead, they were more than fair; I’m confident I couldn’t have gotten it done cheaper anywhere else, let alone alongside their great customer service! Trevor runs a tight ship, and every service manager I’ve worked with (especially Zac, though they’re all fantastic) has been trustworthy, transparent, and committed to doing the right thing. They explain what’s needed and why, never pressure me into unnecessary work, and always respect both my budget and my time. I can’t say enough good things about this place. They’ve earned my complete trust over six years of exceptional service, and I will never take my cars anywhere else for as long as I’m in the Morgantown area.

Great experience

Robert Bishoff spent way more time helping me find the right car, switching between a truck and suv all day, and he was very patient and worked with me.

Great service.

Excellent

Everything went very well.

Took my truck in for an oil change did not have an appointment the guys in the service department Toni and Zach Work it in gave me a call when it was done appreciate all the help and a good service👍

very polite kept me informed very pleasurable experience since i am from another state on vacation got me in right away

Service department was able to scheduled in within a day everything went well oil change for an alignment and a service recall Zach gave me a call when the car was done appreciate it thank you

Customer service was great. Car was repaired, however vehicle needed AC refrigerant and labor was $441.99 which sounds expensive. Refrigerant was $87.00.

Everyone was friendly. And work was completed.

Everyone was super friendly and helpful. I told them what I was looking for and we got down to business.

Good dealership

The service department was incredibly efficient and well-organized, making my visit quick and easy. Fantastic service all around!

For my service, I found my tires had been rotated yet the tire pressure wasn’t changed fortunately I check that often as I use my truck for towing, I found a jug of DEF in the bed of my truck, no way to install it apparently as it wasn’t done or was the funnel part with the jug, I also found the used steering wheel cover on the floor of my truck. I could have been informed that I’m responsible for that instead of finding them myself. I just find that a bit unprofessional in most regards.

No pressure, just straight forward. Nick was very helpful , he was very knowledgeable and explained clearly about the cars extra features. Great experience.

First time using Premier Chevrolet-GMC. Purchased a 2024 Terrain AT4 at Soloman GMC but when it was time for an oil change the price came down to Premier showing $20.00 less than where I bought the vehicle. I also checked a local Chevrolet dealer and the price for an oil change there was $10.00 higher than Soloman, so using Premier was a no brainer. Drop off was friendly and easy as was the pickup of my Terrain. Very good customer service!

Ok

Your counter people are very professional, helpful, and customer orientated. Waiting rooms are clean and great variety. Wait was pleasant.

Ahead of time! I got there early and they took truck right away!

Horrible. Waited for hours only to be told problem was fixed and today 4 days later same problem occurs after paying $800

The dealership did a great job.

Have nice employees. Very friendly

Yet another job well done!

I was disappointed in the service. I arrived at 11:15am for an 11:30 appointment. I was told it would be an hour to an hour to an hour twenty tp complete. Oil change and tire rotation. At 12:45 they was just starting on the truck and I had to tell them to only change the oil as I had to be on the road by 1 o’clock.

Appointment first thing in the morning (7:45) to fix/replace windshield wiper pump. I was told it should only be about an hour, so I decided to wait. After two hours I asked what was going on and was told they were waiting for an approval for warranty coverage and had no idea how long that would take. I opted to leave at that point having wasted two hours of my morning. They called me several hours later to tell me the warranty wouldn't cover it, then called me again two hours later (3pm) to let me know it was done. Very poor communication.

Everything went just as planned

They were very good in handling the service

Or 2015 terrain was due for service work scheduled it with Anthony it was done in one day everything was done how I wanted in a timely fashion they called me when it was done thank you

It was a very enjoyable experience. My sister and I simply went to look around and found exactly what I felt I needed at this point in time. Scott Finamore was an absolute pleasure to work with. I am a repeat customer and one reason for that is the wonderful service department at Premier. I believe that good service brings repeat customers.

Quick easy service

Experience was great, Will is excellent in the Sales dept. Just wish I would have gotten a better price on the GMC Sierra or the extended warranty I purchased considering we brought my daughter there the week before to purchase a Chevy Colorado.

Very friendly & courtesy is great

Will was awesome. He helped me purchase my 2025 Colorado without any issues. Loved the atmosphere there. Premier will be a place I come back to when it’s time to get a new truck!

Cost $40 than it ever has

Tony was great! He always takes care of what needs done and knows what he is doing. I can’t recommend Tony enough!

the servese was good and helpful with q

Service employee meant us before we could get out of the vehicle and got our information and took the truck back to start the service. The waiting room and bathrooms were neat and clean. Our vehicle was serviced and returned in a very reasonable amount of time. Very pleased with the service department again.

Very professional staff!

The staff was friendly and service was performed in a timely manner.

As per usual, always extremely courteous and responded to all my questions and offered suggestions to questions I had about my engine compartment and what to use to discourage animal intrusions. My son immediately placed an order for me thru Amazon for Peppermint spray to discourage unwanted visits. The associate said it is one of the best solutions for discouraging critters so, hopefully, this will work.

Great Service

The work was done in a timely manner. Very nice young man greeted me.

Great

EXCELLENT!!! Would recommend to others and will use Premier for future vehicle purchases!

I haven't been able to drive my vehicle since the day I purchased it. The check engine light came on the first 30 minutes after my purchase and GMC is still trying to figure out what the problem is..

Fast efficient service. Also found a crack in the exhaust pipe and fixed it.

Quick intake, work ready when promised, knowledgeable and friendly staff, nice, functional waiting area. Keep up the good work.

Great service department

Very friendly and respectful people

Went to the dealership on Halloween looking to purchase a new GMC Sierra 1500 while the incentives were still in affect. Don Boisclair greeted my brother and I as we were walking through the lot. I told Don what I was looking for and he showed me two trucks. After deciding which one I was interested in Don went over all of the features, answered all of our questions, and then we took a test drive. When I told Don I'd buy the truck, he went over the price, discounts and incentives, got me a fair trade on my 2018 Sierra, and financing. After the sale, Don went over things again before leaving the dealership and offered to talk with me later if I had any questions or problems. Don made purchasing a new vehicle extremely easy and pleasant - the easiest I've ever encountered and I have purchased many vehicles in my lifetime. Why can't more car salesmen have Don's personality and patience? Also, since Premier serviced my 2018 GMC Sierra, I know how professional the service staff are - which is why I went to Premier looking for a new GMC Sierra. I highly recommend Premier GMC to everyone looking to purchase a GM vehicle!

Awesome

Everything went very good. I came in and talked with Bob and he gave me an appointment. I brought my truck in they checked it out, found the problem fixed it and I was on my way. Thanks.

Friendly people and worked with me

Experience was very good, actually excellent. Josh did an outstanding job as the sales representative. Knowledge and extremely clear explaining issues and open to all questions I had. A good man and representative of your organization!

Great experience!! Easy to make appointment for 2 days later not weeks later. We were kept abreast of our vehicle status. Service was fast and less expensive than we were expecting. If we are in this area again and need something done to our truck we will be back.

You worked with me I appreciate it and quick fast in and out service

I got what I wanted and I didn’t have to settle for anything else. I got an amazing truck

I bought tires ONE year ago from this dealership and the front ones were already in bad shape (as in, the front ones would not pass inspection). The dealership indicated I would have to use any warranty provided by the manufacturer (Good Year). So, I consulted staff at a Good Year shop and they indicated that my tires needed to be rotated every 5K-7K miles in order for their warranty to be honored. But I didn't get these tires rotated in their first year of use because the Premier dealership did not include it amongst their recommendations (and I follow their recommendations). So, I could not get a pro-rated set of tires. I went back to Premier with this news and all they would offer me is a waiver of the fees on installing, balancing, and disposing of my "old" tires. I only went with this dealership because their 'buy three, but one at 1 cent' was a better deal than I would get elsewhere. But I seriously considered going elsewhere and paying more anyway--just out of principle. I'm from a GM-family in the Metro-Detroit area; and I'm ashamed of how this was handled. I will be rethinking giving Premier future service work after the way I was treated.

I had a great experience! My salesman was awesome, no pressure , very knowledgeable and overall amazing !!

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Very good experience. Everyone was very helpful with my vehicle purchase.

Always get my truck appointment when needed.

Worked with Micheal ,and Don thanks for all the help and answering all my questions ,financial part went quick and easy ,Happy with my New Whip

Great service and friendly demeanor

The entire staff was accommodating, knowledgeable, and were able to get me in and out on short notice.

We had a great experience at Premier and would recommend anyone to go there. The process was easy and Scott was great to work with.

Truck had smoke from underneath due to oil leak and transmission leak. Had to return truck to get corrected. Wasted two days to get truck serviced

Salesman was very helpful.

Good

Was in and out fast

excellent service and explanation of results

Friendly and helpful staff, it was a pleasure doing business with you. They had to search for the vehicle that I wanted, found it, brought it in, and had it ready for me, I am very pleased.

I was grateful to get an appointment for an oil change so quickly and the whole process was smooth. Bob was super helpful, as it was my first time bringing my car in for service.

My daughter brought her car in for an oil change and sat there for over two hours!! From experience, it does not and should not take 2 hours for an oil change.

Very great dealership!! But most of all Nick Fryer was great to deal with!! He helped us get exactly what we wanted and didn't waste time getting us in our new truck! We will be back in the future!!

Great to work with and honored a coupon I had but when I left from getting my oil changed my hood wasn’t latched and popped open and also never changed my little sticker in top left windshield still had old one on there

I came in yesterday for oil change, tire rotation, and to check my front parking sensor. I even told this to the guy who got my key and checked me in. It was over and hour and a half for this. When I checked out I asked what they found about my sensor. The tech said he didnt see anything written. I said, so did they check it? He said he didnt know. I said can you ask? So he went to check. In the mean time another tech asked what I needed. I explained. He told me they didnt really check that, sounds like it would be a warranty issue and said that I would have to schedule another apt for that. I told him I was upset that they didnt check it and now I would have to travel back to Morgantown again. He suggested since I live closer to Clarksburg that I could take it to Harry Greens. I told him that I didnt like Harry Greens and that is why I bought my truck from Premier. So I am upset that it took so long for just and oil change and tire rotation, that they didnt check my parking sensor like they were supposed to and to be told I can take my truck anywhere and now have to take another day off work to schedule another apt. We also referred someone to your dealership and we were supposed to get a $100 referral bonus since they purchased a car. I followed up 3 times about this and we never received it and never received a reason why. Very disappointing. I thought you were supposed to be Premier. I am second guessing this now...

Good experience

Good job

They were pleasant and efficient

I scheduled an appointment at Premier for an oil change and to have rain guards installed that I ordered through the dealership. I was told they would be available by a specific date and planned my 10 a.m. appointment accordingly, even arriving early. Unfortunately, I ended up waiting nearly three hours — 2.5 hours past my scheduled appointment time — just to get an oil change. That kind of delay for a scheduled appointment is very disappointing. On top of that, the rain guards they ordered turned out to be for the wrong vehicle, so the installation couldn’t even be completed. The service advisor assured me the correct parts would arrive on 9/16/25 and that I would be contacted to arrange installation, with the install fee waived. To date, I have not received any follow-up. When I expressed my concern about the long wait, the service advisor showed little interest or concern. As a repeat customer who has previously purchased both a car and a new truck here, I expected much better service and communication. Unfortunately, this experience has left me questioning whether to continue bringing my business to Premier.

2 hours for oil change and tire rotation. That's with an appointment.

Everyone has been amazing to me so respectful and works fast but get it done in a timely manner!!!!!! Makes sure your vehicle is good and everything is good for you to drive!!!! Thank you again for always putting costumers is happy in ever way possible

Service Department responded quickly to a possible safety concern regarding my auto’s brakes. Relieved my concern and performed requested routine maintenance in a timely and efficient manner. Customer lounge is top-notch. Customer updates via phone texts were impressive and appreciated.

ROBERT,was very knowledgeable and very nice and polite the cleanliness was outstanding showed us all the features of our new vechile .

THEY WENT ABOVE AND BEYOND TO MEET MY NEEDS

Easy order and purchase process. Robert has been great for my last 2 orders.

Great customer service in the service department.

Took me right in fast service

TOOK TOO LONG TO COMPLETE SERVICE OTHERWISE EVERTHING JUST FINE.

First in line getting oil change. Took over 1.5 hrs. Tires were rotated, but air was not adjusted in the truck as the front and back take different pressure

I will never get a service at your place again 3 hours to do an oil change

Always great service from knowledgeable & courteous service technicians.

Quick turn around good service

Will was amazing and helped us get the deal we wanted! Communication was great with the entire sales team!

Rob did an excellent job selling this vehicle. We were only there getting our car repaired and ended up getting a new truck because of his ability to relate to the consumer.

Will was able to help us get into our new 2026 Chevy equinox activ ! He went above and beyond for us !

Very professional

It took 3 hours for an oil change and tire rotation. That is unacceptable. Service desk is across the aisle from the waiting area and they had to send a text message that i never received. They could have waved to me.

Very pleasant experience. Couldn't ask for nicer people to deal with.

TJ is a fantastic salesperson. He is patient and very helpful. He knows a lot about the features of the vehicles.

Sweet.........no issues

Not happy with service

I had a nice experience

TJ and Alec took really good care of us. They were very professional and very easy to work with.

The service techs take great care of you while from the initial contact to departure they welcome you and keep you informed. During my time spent at the dealership I was offered shuttle service to my home or to my favorite restaurant. The mechanics are very knowledgeable. Great waiting area and access to refreshments. If you get a chance take a peak at the shop. Their mechanic shop is huge! The salels staff is also very polite and helpful!

In and out the way I like it!

Employees always friendly and they do great work!

Needed a quick tire pressure check and key fob battery. Did not have an appointment. Service rep pleasantly greeted me, got my vehicle in, and completed request expeditiously.

Yesterday when a “check engine” light can on in my 1500 miles old Sierra, I was a little upset. This is a brand new vehicle! But this morning, Sam Thomas told me if I could get there by 11, they would take a look at it. I don’t think I’ve ever been treated better at any dealer in my life. Sam got me checked in, and asked if I had enough time for them to diagnose it. Fortunately, I did have time. I don’t know who the tech was, but he completely inspected the exhaust system, diagnosed the problem, and made the required repairs, all under warranty. Needless to say, I was both relieved and happy. Your service group has my sincere thanks!

Great

Pleasant to work with

Every thing went fine. There were no problems with the recall correction.

Our salesman Nick was great to work with. He made the process smooth and quick during my sons first vehicle purchase.

Very good experience. Everyone was wonderful especially Rob Moore.

Premier was able to get me in on short notice and as always completed my service in a timely and professional manner.

Always a nice prompt experience with an appointment

Very pleased with the professionalism of the team and the ability to listen to me and my needs, walking out with a smile and a good deal

Good service. I was kept well informed

EXCELLENT SERVICE

Our salesman, Robert, has sold me a few cars and is always professional.

Premier is always my go to for our vehicle needs! They’re awesome, whether it’s sales or service, just the best!

A fair Deal was made quickly.

able to get me very quickly, friendly customer service. Work ready when promised.

I trust Premier with my car as I bought it from them five years ago with only six miles on it and no one has ever serviced it but them.

The service rider was polite ineligible. Plus I enjoy talking to some of the sales guy maybe about a new truck someday soon

Mike was amazing!! Very sweet! It was my first car on my own and he made it exciting and celebrated with me! While also making sure I knew all the ins and outs!

Sarah and staff did a great job helping me get in the perfect truck for me.

It was good

It was Ok. I appreciated the professionalism of Andy Spine-Service Advisor.

Everything was great. Will got us in and out just like we asked.

Just needed a state inspection and the wait was not to long.

Great customer service, in the service department

Premier service customer service and communication is top notch.

Always nice customer service and answers all of our questions.

Everything was great. I asked for a ride to Wal-Mart 15 minutes later no ride I just walked. It was fine.

na

Service itself was fine. I don't understand why when I had a scheduled appointment it took 2 hours for an oil change and tire rotation. If I had showed up without an appointment and had been squeezed in I can understand. Unacceptable to schedule and have to wait 2 hours for that service to be completed.

After an oil change service, my car developed an oil leak due to a service mistake. I unknowingly drove the next day with low oil and required another lengthy service appt to fix the mistake. I was then offered no apology and no refund for the botched oil change service.

Very good

From purchase to service, Premier Chevy has been nothing short of awesome. You are the best dealship and service department I have ever encountered. Your service staff is friendly and I can tell they actually care about my car and my customer experience.

Scott and Nick tag-teamed us to make sure everything was well handled. The vehicle we were interested in was ready to inspect and drive, and Nick was courteous and very attentive.

Professional, courteous. Clean and well kept dealership. First service for my new HD truck, first Chevy HD truck. So far, happy and satisfied.

Was very nice everyone was nice and friendly. I still don’t agree that the oil gage is right but will do more research

Service department is always fast, great staff

I enjoyed working with Will on the purchase of my 2026 GMC Canyon. I appreciated his help and knowledge of the vehicle.

Friendly and very professional

Fast did not take as long as I thought

We had a very nice, relaxed experience. Nick was very patient, informative, and did not pressure us. I originally contacted Scott, but he was unavailable when we got there, so Nick took over for him. There was none of the competitiveness that you so often see between sales people. Nick did his best to get the monthly payment where I wanted it. We are very pleased with the entire experience. We will purchase at Premier again. Julie and Bill Mike

All went well- final resolution waiting on the order of a part yet to be installed.

Staff was very knowledgeable and courteous

"EXCELLENCE" CUSTOMER SERVICE !

Technician was very kno

Awesome to deal with and helped us every step of the way

Great Job!

Great, friendly service.

Great service

It was good they were good to work with and fair on things that needed adjusted

The business is very timely and efficient

Good service manager, and team of mechanics.

Brought Tahoe in to have new emblem put on. I was in and out of the dealership in 15 minutes.

They always treat me great

Very courteous and professional service.

Service department was attentive and helpful. My only complaint would be the fact that I asked them to drain my oil into my own personal bucket. That way I can use it for brush burning and stump burning but they forgot to do so. Not a huge deal but like to keep used motor oil for that purpose

Very nice and easy to work with.

Great service team through and through at Premier. Work done fast and honest. Cant ask for a better service department. 10/10

Don was very helpful. Explained leasing versus buying. Walked me through each process.

Nice clean waiting room.

My service was very quick, service guys were great to deal with.

I've been buying cars and getting them serviced at Premier for the past 11 years. They always do me right.

It was a great buying experience.

Had the vehicle there twice for the same thing forgot to order my part took over a week for the part to come in then was told my radiator was cracked. I had no leakage no signs of any crack in my radiator.

Very friendly and helpful

I was sitting in the waiting room and they sent me an email asking me questions about the service instead of asking me in person. This was remarkably inefficient, as I was not sitting in the waiting room checking my email.

Great service will be back

Sarah Mitchell is a good & experienced sales person. She helped me in choosing the right vehicle for me. Helped me with my old vehicle. Showed how to register for my Chevy app & help with the electronic dashboard and On Star. Sarah is very nice!

This was our 5th purchase. There’s a reason we keep coming back and Dwight was awesome

Nick was the best. Very easy process. We were in and out in a couple of hours. Thank you Nick!

Came for an oil change. Took almost 2 hrs.

Actually I had two vehicles in last Friday my 2024 GMC sierra need an old change and my wife’s 2015 train needed a Oil change and brakes all the way around thanks for getting it done without a appointment appreciate it everything was done in one day Anthony did a great job taking care of me again thank you and happy easter

Great service, friendly service writers: Detailed explanations of repairs:

Premier and Will in particular were knowledgable and direct in negations. a fast transaction

👍 EXCELLENT CUSTOMER SERVICE!

Always get work scheduled and completed in a timely manner! Good people to work with.

Seemed like service took longer than usual

Reception from Service staff member a big 10. Time in and out was great. Waiting area was very pleasant. Price of inspection and oil change was fair. No one has touched my car since purchase but Premier and I am pleased with visits.

Scheduling online was easy. The staff was helpful on the day of the service, and we were in and out quickly.

Awesome service and people.

Phenomenal service.

Fairly expeditious experience. Really happy with the Suburban

Easy to make an appointment and quick service.

Very professional salesman that truly cares about customer satisfaction. Great knowledge and willingness to put the effort and time into filling customers needs. Highly recommend this young man and will return to him for further vehicle.

Mike was great! He was super patient in helping our family find the right vehicle for us. Very knowledgeable and detailed about each vehicle we drove.

The salemans was knowledgable and easy to work with.

Front counter service representative is very kind. I appreciate him very much.

nice work

Great to work with. Will was very helpful

Service was good. However, the cost was high. It cost me substantially more than the initial estimate.

Courteous, professional service. Excellent experience

Courteous and knowledgeable staff.

Carter my fellow Scorpion, went above and beyond to help me get into my new Tahoe. I could have not asked for a better experience in car buying, way better than Gerry Raymond Chevrolet who sold me a lemon. Plus bonus points for having the same Birthday as me. Thanks Carter Bowles